Shipping & Return Policies

Everything you need to know about our shipping and return processes

Shipping Policies

Any purchase under $100 ships the most economical way possible. Any purchase over $100 ships for FREE within the United States.

NOTE: We halt free shipping during our twice-a-year clearance sale. We'll find reliable and economical shipping to anywhere else in the world, too.

Located in the heart of Albuquerque, New Mexico, we strive to ship by the quickest and most affordable means possible. If you would prefer us to favor speed over price, or vice versa, let us know.

Our Commitment to You

For example, when the Chicago Lyric Opera needed fabric overnight with early morning delivery, we made it happen. We still aren't quite sure what the fabric emergency was, but it seems likely that a set piece or costume had gotten mussed beyond usability. So, we sent several yards and they arrived first thing the next morning.

Likewise, when a crafter recently asked to hold her order since she would be out of town, we just marked the calendar and sent it with the timing of her return in mind.

Return Policies

Returns of any Hip Stitch products are necessarily on a case-by-case basis. Since most purchases involve cutting to order or painting to order, we can accommodate returns only in limited circumstances.

Please call if you have questions about a return of anything purchased at Hip Stitch.